Returns & Sizing

Returns or Exchange
Our returns are easy! If you want to exchange your Broken Riders garment, choose a different size or colour,  please just send back your original purchase within 30 days in perfect saleable condition to the address on your receipt and we'll send a new one with no postage charge. Once we have your return we'll refund your postage costs.*

We cannot accept returns that have been washed or worn, unless defective.

Returns Address
Broken Riders
42 Maldon Road
Brighton
BN1 5BE
United Kingdom

Lost Package
If you've placed an order, received an email confirmation of order and an email confirmation of processing and dispatch, you should have your parcel within 10 working days, depending on the postage option and your location. If you think that something has gone wrong, please contact us. We can check the locations of some of our parcels for you and sort it out straight away.

Whatsup?
Product quality and outstanding customer service is something we're passionate about at Broken Riders. If your product isn't 100% right or if there's something you're not happy with, please get in touch at tom@brokenriders.com and we'll do everything we can to sort it out.

 

Cotton T-Shirt Sizing
Our cotton t-shirts are a regular style fit, and sized for the average male. They generally conform to the following dimensions (some products may have particular sizing, but we'll tell you if this is the case):

 t-shirt size diagram

Men's 'A' measurement

  • X Small = 48cm or 18 3/4 inch
  • Small = 50cm or 19 3/4 inch
  • Medium = 53cm or 21 inch
  • Large = 56cm or 22 inch
  • X Large = 60cm or 23 1/2 inch
  • 2X Large = 64cm or 25 1/4 inc
  • 3X Large = 68 cm or 26 3/4 inch

Men's 'B' measurement

  • X Small = 68cm or 26 3/4 inch
  • Small = 70cm or 27 1/2 inch
  • Medium = 72cm or 28 1/4 inch
  • Large = 74cm or 29 1/4 inch
  • X Large = 76cm or 30 inch
  • 2X Large = 78cm or 30 3/4 inch
  • 3X Large = 78 cm or 30 3/4 inch

Note: T-shirt measurements are given to us by our supplier and will vary slightly from batch to batch. This is beyond our control.

 

Bamboo T-Shirt Sizing
Our bamboo t-shirts are more of an athletic style fit, and are a little more fitted. They're sized for the average male and female and generally conform to the following dimensions (some products may have particular sizing, but we'll tell you if this is the case):

 

Men's 'A' measurement

  • Small = 48.5cm or 19 inch
  • Medium = 51cm or 20 inch
  • Large = 54cm or 21 1/4 inch
  • X Large = 57cm or 22 1/2 inch
  • 2X Large = 60cm or 23 1/2 inch

Men's 'B' measurement

  • Small = 68cm or 26 3/4 inch
  • Medium = 70cm or 27 1/2 inch
  • Large = 72cm or 28 1/4 inch
  • X Large = 74cm or 29 1/4 inch
  • 2X Large = 76cm or 30 inch

Women's 'A' measurement

  • Small = 42cm or 16 1/2 inch
  • Medium = 46cm or 18 inch
  • Large = 49cm or 19 1/4 inch

Women's 'B' measurement

  • Small = 62cm or 24 1/3 inch
  • Medium = 65cm or 25 1/2 inch
  • Large = 68cm or 26 3/4 inch

    Note: T-shirt measurements are given to us by our suppliers and will vary slightly from batch to batch. This is beyond our control.

     

    Hoodie Sizing

    Our hoodies are slightly fitted, but are sized for the average male. They generally conform to the following dimensions (some products may have particular sizing, but we'll tell you if this is the case):

     

    Men's 'A' measurement

    • X Small = 49cm or 19 1/4 inch
    • Small = 52cm or 20 1/2 inch
    • Medium = 53cm or 20 3/4 inch
    • Large = 57cm or 22 1/2 inch
    • X Large = 59cm or 23 1/4 inch
    • 2X Large = 63cm or 24 3/4 inch

    Men's 'B' measurement

    • X Small = 68cm or 24 1/2 inch
    • Small = 68cm or 26 3/4 inch
    • Medium = 69cm or 27 1/4 inch
    • Large = 73cm or 28 3/4 inch
    • X Large = 74cm or 29 1/4 inch
    • 2X Large = 75cm or 29 1/2 inch

    Note: Hoodie measurements are given to us by our supplier and will vary slightly from batch to batch. This is beyond our control.

     

    Riding Jersey Sizing

    Our riding jerseys are made for us by Dirty Rides. The fit is pretty regular for riding, though if you want to wear body armour under your jersey we suggest you order the next size up. These measurements come directly from the Dirty Rides website.

     jersey sizing image

    Men's 'A' measurement

    • X Small = 52cm or 20 1.2 inch
    • Small = 54cm or 21 1/4 inch
    • Medium = 56cm or 22 1/4 inch
    • Large = 58cm or 22 3/4 inch
    • X Large = 60cm or 23 3/4 inch
    • 2X Large = 62cm or 24 1/2 inch
    • 3X Large = 64cm or 25 1/4 inch

    Men's 'B' measurement

    • X Small = 70cm or 27 1/2 inch
    • Small = 72cm or 28 1/4 inch
    • Medium = 74cm or 29 1/4 inch
    • Large = 76cm or 30 inch
    • X Large = 78cm or 30 3/4 inch
    • 2X Large = 80cm or 31 1/2 inch
    • 3X Large = 82cm or 32 1/4 inch

    Note: Jersey measurements are given to us by our supplier and will vary slightly from batch to batch. This is beyond our control.

      If you have any queries about sizing or general enquiries about Broken Riders products, please email tom@brokenriders.com and we'll get right back to you.

      *Applies to UK orders only.